Introduction to Hardware and Operating Systems Quiz Answers

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If you’re ready to enter the world of information technology (IT), you need skills that are ready-to-use. This course will give you the skills to work with computer hardware and operating systems, and is the first step in preparing you for any kind of technology-related career that requires basic IT skills.

First, explore Microsoft Windows and learn about the operating system software, the key software brain of your computer. Next, find important computer hardware components inside, such as motherboard components, central processing unit (CPU) memory, hard drives, and expansion slots.

Familiarize yourself with identifying various hardware connections, including port categories, add-on peripherals such as mice, and other hardware components. Learn the basics of basic workstation setup, commonly used operating system settings, screen capture commands, and job-related troubleshooting best practices.

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Introduction to Hardware and Operating Systems Quiz Answers

Week 1 Quiz Answers

Quiz 1: Operating System Fundamentals

Q1. Which category of computers includes personal computers, laptops, smartphones, and other single-user devices?

  • Minicomputers
  • Supercomputers
  • Mainframe computers
  • Microcomputers

Q2. Computers can use a variety of notational systems and data types. Which computer data type displays text, including emoticons, to computer users?

  • Hexidecimal
  • ASCII
  • Bits and bytes
  • Unicode

Q3. Multiple types of computers can interact with a network. ______ are generally installed on networks enabling shared access to data, files, and media such as movies, videos, and sound clips.

  • Mobile devices
  • Workstations
  • Internet of Things (IoT) devices
  • Servers

Q4. Operating systems date back to the mid 20th century, with several companies credited for their contributions. Select the option with the answers that correctly fill in the blanks.”In , __ created the first single-stream batch file operating system.

  • 1985, Microsoft Windows
  • 1956, GM Research
  • 1991, Linux Torvalds
  • 2013, Google

Q5. You’re evaluating the purchase of a new computer. Select the options that describe components that contribute to CPU performance.

  • The bus types and speeds
  • The presence of cache
  • The number of cores
  • RAM

Quiz 2: Operating System Fundamentals Quiz Answers

Q1. Choose the options that match the four functions of computing.

  • Input
  • Output
  • Storage
  • Retrieval

Q2. Operating systems enable computing devices of the same type to manage common tasks with consistency. What type of operating system focuses on a single task, providing split-second response times known as low latency?

  • Batch operating system
  • Embedded operating system
  • Distributed operating system
  • Multitasking operating system

Q3. Which generation of operating system featured the development of an operating system that worked with multiple computer systems and featured processor timesharing?

  • Third generation (1965 to 1980)
  • First generation (1945 to 1955)
  • Second generation (1955 to 1965)
  • Fourth generation (1980 to present)

Q4. _________ applies rules for passwords, password retries, allowed programs, and other settings specific to the machine or a group.

  • Security management
  • Process management
  • Memory management
  • Policy management

Q5. ______ are physical objects that have sensors, processing ability, software, and other technologies that enable them to exchange data with other devices and systems over the Internet or other communications networks.

  • Mobile devices
  • Portable gaming devices
  • Servers
  • Internet of Things (IoT) devices

Q6. True or false? The ability for computer processing work to continue if a shared computing resource is malfunctioning is known as fault tolerance.

  • True
  • False

Q7. Binary numbers can take up a lot of space. Hexadecimal formatted numbers use less space, making them easier to display. Please select the options that use hexadecimal notation.

  • MAC addresses
  • IP addresses
  • Website URLs
  • Color

Q8. Select the method you would use to convert binary numbers to decimal numbers?

  • Use the doubling method, starting with the right-most number.
  • Divide your starting number by four, divide each remainder by four until your remainder equals zero.
  • Divide your starting number by 2 and divide each subsequent remainder by two until the remainder equals zero.
  • Use the doubling method, starting with the left-most number.

Q9. What type of computing bus transports data to and from the processor, the central processing unit (CPU), and input/output devices?

  • The address bus
  • The control bus
  • The data bus
  • The central bus

Q10. ____________ provides temporary memory that enables computers to install software, display websites, and display files. Use the ___________to diagnose memory performance.

  • A central processing unit (CPU), Windows Performance utility
  • Symmetric multiprocessing (SMP), Windows Task Manager
  • A solid state drive, Storage management app
  • Random access memory (RAM), Windows Memory Diagnostic

Week 2 Quiz Answers

Quiz 1: Computing Devices and Peripherals

Q1. To listen to music, a newscast, a webinar, you’ll need a _______. This output hardware device connects to a computer to generate sound using the computer’s audio, or sound, card.

  • Webcam
  • Speaker
  • Microphone
  • Mouse

Q2. _ and are input devices that move the cursor on a computer screen by sending a command to the computer.

  • Mice
  • Scanner
  • Keyboards
  • Speakers;

Q3. Which of the following storage options are both internal and non-volatile. Meaning that the data is retained even when the computer is without power?

  • ROM, read-only memory
  • External hard drive
  • RAM, random-access memory
  • Onboard Cache

Q4. If the monitor’s onscreen is too large or too small, how can you adjust the monitor’s resolution?

  • Use Windows Task Manager
  • Select Settings and locate the Display settings
  • Use Windows Performance Manager
  • Use Windows Device Manager

Q5. You are considering purchasing an external hard drive. Which of the following statements are true about external hard drives? (Please select all that apply).

  • External drives are usually slower than internal hard drives.
  • External hard drives are usually optical drives that use CDs or DVD’s for storage
  • External hard drives can store large amounts of data.
  • Most external hard drives connect to a computer using a USB or eSATA connection.

Quiz 2: Computing Devices and Peripherals Quiz Answers

Q1. Which of the following is considered an internal component of a computer? (Please select all that apply.)

  • CPU
  • Mouse
  • Keyboard
  • Random Access Memory (RAM)

Q2. Your friend has a business and needs a new printer for customer receipts. __ printers heat specially coated paper to turn sections black and are used in point-of-sale terminals and fax machines.

  • Thermal
  • Laser printer
  • LED
  • Inkjet

Q3. The most-used input device, used primarily to input data and move the cursor, is the _.

  • Joystick
  • Keyboard
  • Touchpad
  • Mouse

Q4. True or false? Touchpad pointing devices need to be connected to your computer via a USB cable.

  • True
  • False;

Q5. Before beginning the process to upgrade or add hard drive storage, what is the most important task to perform?

  • Tighten the screws so that the hard drive won’t rattle in the case
  • Format the new hard drive
  • Back up your data.
  • Turn off power to the machine

Q6. Select the response that places the steps in the correct order for adding a new hard drive to a computer.

Back up your data.

Remove the old hard drive.

Turn off power to the computer.

Use Device Management to configure the new drive.

Install the new hard drive.

  • 3, 2, 1, 4, 5
  • 1, 2, 3, 4, 5
  • 1, 3, 2, 4, 5
  • 1, 3, 2, 5, 4

Q7. True of false? Data is written to optical discs through a laser pressing that creates recessed areas (known as pits) and raised areas (known as lands).

  • True
  • False

Q8. Which of the following is true about external hard drives? (Please select all that apply.)

  • External drives are generally optical drives.
  • Most external hard drives connect to a computer using a USB or eSATA connection.
  • External drives are generally slower than internal hard drives.
  • External drives are generally smaller than internal hard drives.

Q9. A display device is a hardware component for the output of information. Select the devices that meet the definition.

  • Printers
  • Television sets
  • Monitor
  • Stylus

Q10. Audio devices refer to components that reproduce, record, or process sound. Select the devices that match this definition.

  • Monitor
  • Microphone
  • Printers
  • Speakers;

Week 3 Quiz Answers

Quiz 1: Interfaces and Connectors Quiz Answers

Q1. When considering a new computer and future external hard drive usage, which port type allows hot swapping and is the most popular port for connecting external hard drives to computers?

  • The Type B port
  • The eSATA port
  • The FireWire port
  • The Thunderbolt port

Q2. What is the latest and most widely used interface standard for digital audio and video for televisions, Blu-ray players, computers, and other consumer electronics?

  • High Definition Multimedia Interface (HDMI)
  • Digital Visual Interface (DVI)
  • VGA
  • Thunderbolt;

Q3. Professional creatives, including musicians and commercial content producers, need more ports than are usually available on a computer. Which of the following is used by audio professionals because of the better audio quality and the ability to connect to multiple input and output devices such as amplifiers, microphones, and speakers?

  • Bluetooth connector
  • Sound card connector
  • USB connector
  • External audio interface connectors

Q4. What type of wireless connection connects two devices over a short range and can transmit large streams of data?

  • Wi-Fi
  • Radio Frequency Identification (RFID)
  • Near Field Communication (NFC)
  • Bluetooth

Q5. Which component of the Windows operating system enables users to view and control the hardware attached to the computer?

  • Network access
  • Performance Manager
  • Plug and Play (PnP)
  • Device Manager

Quiz 2: Interfaces and Connectors

Q1. _______ enables communication between two or more entities and can be either physical or software.

  • An interface
  • A port
  • A pronged plug
  • A connector
  • Q2. What type of port allows hot swapping and is the most popular port to connect external storage devices such as external hard drives to computers?
  • The eSATA port
  • The Thunderbolt port
  • The USB port
  • The FireWire port

Q3. What is the latest and most widely used interface for digital audio and video for televisions, Blu-ray players, computers, and other consumer electronics?

  • Digital Visual Interface (DVI)
  • High Definition Multimedia Interface (HDMI)
  • DisplayPort
  • Thunderbolt

Q4. Sound cards have a__________________ to help external analog devices connect and communicate with the computer.

  • digital-to-analog converter
  • USB converter
  • Bluetooth converter
  • game port converter

Q5. Select the option that includes commonly found sound card audio connections.

  • MIDI 15-pin connector and USB connector
  • Light blue analog line in, lime green audio line out, and a pink microphone connection in
  • Thunderbolt, USB A, and blue line out connector
  • USB, green analog line in, blue line out

Q6. True or false? Wireless connections offer faster speeds of up to 5 gigabits per second compared to wired connections that have a peak speed of about 1 gigabit per second.

  • True
  • False

Q7. What type of wireless connector connects two devices over a short range and can transmit large streams of data?

  • Bluetooth
  • Radio Frequency Identification (RFID)
  • Near Field Communication (NFC)
  • Wi-Fi

Q8. True or false? Printers require software, known as drivers, for the computer and the printer to be able to communicate with each other.

  • True
  • False

Q9. Select the three options necessary to connect to a network printer.

  • If you don’t see the network printer you want to connect to, use the additional Windows search options.
  • Plug in the printer cable and screw into the local computer.
  • Access your operating system’s printer and scanner settings.
  • Verify your computer has a network connection.

Q10. What component of the Windows operating system allows users to view and control the hardware attached to the computer?

  • IP-based peripherals
  • Plug and Play (PnP)
  • Local area network (LAN)
  • Device Manager

Week 4 Quiz Answers

Quiz 1: Internal Computer Components

Q1. What is a primary function of a motherboard?

  • Participating in communication between crucial electronic components of a system, such as with the central processing unit (CPU) and memory (RAM).
  • Providing only primary systems, such as the chipset’s input/output and memory controllers
  • Providing connectors for peripherals such as mice and keyboards
  • Deleting all data in memory when the system shuts down

Q2. It’s time to look for a replacement hard drive. Which type of drive dominates today’s desktop and laptop market?

  • Parallel Advanced Technology Attachment (PATA) drives
  • Serial Advanced Technology Attachment (SATA) drives
  • Small Computer System Interface (SCSI) hard drives
  • Solid-State Drives (SSDs)

Q3. Which type of sound card is preferred by musicians who need to sequence music and play virtual instruments using a computer?

  • Integrated audio chipsets
  • Internal sound cards
  • External sound cards
  • Musical Instrument Digital Interface (MIDI) sound cards

Q4. Select the statement that describes a network interface card (NIC).

  • A NIC translates network data from digital into analog and vice versa.
  • A NIC connects computers to the Internet, but not to any other types of networks.
  • Computers must have a NIC to connect to a network.
  • A NIC must be an expansion card to be functional.

Q5. What method cools components by slowing the speed at which the hardware operates?

  • Heat sink compound
  • Transfer heat by forced convection
  • Active cooling
  • Passive cooling

Quiz 2: Internal Computer Components

Q1. When you’re working with a computer, which term identifies the main printed circuit board?

  • Northbridge
  • Southbridge
  • Chipset
  • Motherboard

Q2. You’re about to service a machine. What is the function of a motherboard?

  • Allows communication between crucial electronic components of a system, such as the central processing unit (CPU) and memory
  • Provides significant sub-systems such as the chipset’s input/output and memory controllers and interface connectors
  • Deletes all data in memory when the system shuts down
  • Manages the data flow between the processor, memory, and peripherals

Q3. What is a characteristic of a hard drive?

  • Non-volatile storage
  • Introduced by IBM in 1996
  • Slow data transfer rate
  • Fast access time

Q4. It’s time to shop for a replacement hard drive for your user. What type of drive dominates today’s desktop and laptop market?

  • Parallel Advanced Technology Attachment (PATA) drive
  • Serial Advanced Technology Attachment (SATA) drive
  • Small Computer System Interface (SCSI) hard drive
  • Solid-State Drive (SSD)

Q5. Which statement is true about graphics processing units (GPUs)?

  • GPUs process pieces of data one at a time.
  • These specialized processors send audio signals to output devices.
  • GPUs are specialized processors that perform the processing tasks necessary to display or render graphics.
  • GPUs are used almost exclusively by the video game industry.

Q6. A sound card is an integrated circuit that generates a signal and sends it to a computer’s ___.

  • Monitor
  • Integrated audio
  • Speakers
  • Musical Instrument Digital Interface (MIDI)

Q7. Your user needs to replace the card that True or false? A Network Interface Card (NIC) is an expansion card for connecting only to a home network.

  • True
  • False

Q8. Select the statement that describes how modems transmit data to a router.

  • The modem receives data from your router through the phone lines, optical fiber, or coaxial cable in your home (depending on your service provider) and converts the data into a digital signal.
  • The modem receives data from your ISP through the phone lines, optical fiber, or coaxial cable in your home (depending on your service provider) and converts the data into a digital signal.
  • The modem receives data from your ISP through the phone lines, optical fiber, or coaxial cable in your home (depending on your service provider) and converts the data into an audio signal.
  • The modem receives data from your ISP through the phone lines, optical fiber, or coaxial cable in your home (depending on your service provider) and converts the data into an analog signal.

Q9. What method cools computer components by slowing the speed at which a component, such as the processor, operates?

  • Heat sink compound
  • Passive cooling
  • Unforced convection
  • Static cooling

Q10. True or false? Fans, radiators, and other elements dissipate the accumulated heat energy, flowing heat away from vital internal parts, so those parts aren’t damaged by the heat generated inside the computer.

  • True
  • False;

Week 5 Quiz Answers

Quiz 1: Introduction to Workstation Evaluation, Setup, and Troubleshooting

Q1. Security and keeping out malware is an important part of workstation setup. When setting up your Windows-based PC or laptop, which program do you run to implement the latest security fixes and new features?

  • Task Manager
  • Device Manager
  • Windows Update
  • Windows Security

Q2. When you open the Settings app, selecting the Ease of Access option enables you to configure which Windows 10 features?

  • Configure inputs and outputs
  • Configure accessibility
  • Configure peripherals
  • Configure localization

Q3. Using the keyboard, which keys do you select on a macOS computer to capture part of a screen and/or an entire screen as a photo or video?

  • Command+ Shift+ 6
  • Command+ Shift+ 3
  • Command+ Shift+ 5
  • Command+ Shift+ 4

Q4. What option for files and folders temporarily places a file on the Clipboard so you can move the file to a new location?

  • Cut
  • Edit
  • Copy
  • Move

Q5. ____ planning manages business interruptions so that organizations can continue to function with as little disruption as possible when those interruptions happen.

  • Business continuity
  • Fault tolerance
  • Redundancy
  • Disaster recovery;

Quiz 2: Introduction to Workstation Evaluation, Setup, and Troubleshooting

Q1. You are collaborating with a user who wants a different workstation—evaluating the user’s workstation requirements involves what considerations? Select all that apply.

  • Asking the user how many peripherals they use
  • Asking the user about ergonomic accommodations
  • Asking the user about the work locations
  • The user’s brand preferences

Q2. You’re assisting a user with many loose cables at his workstation. Good cable management includes:

  • Collecting and tying cables together
  • Use of the Device Manager
  • Using as few devices with cables as possible
  • Only using wireless devices

Q3. Imagine you’re assisting a user using a new version of Windows. Showing the user how to run Windows Update is a good idea because:

  • Running Windows Update adjusts the security settings of the browser(s).
  • Running Windows Update deletes files from the Recycle Bin.
  • Running Windows Update is part of the operating system setup.
  • A and B

Q4. Which keyboard shortcut option enables you to capture an entire screen on a macOS computer?

  • Command+ Shift+ 3
  • Command+ Shift+ 4
  • Command+ Shift+ 5
  • Command+ Shift+ 6

Q5. Using Microsoft Windows 10, how would you capture part of a screen using the keyboard?

  • Press the Prt key
  • Press the Ctrl, Alt, and Prt Scr keys simultaneously
  • Press the Prt Scr key
  • Press the Windows key and the Prt Scr key simultaneously

Q6. True or false? A folder is a complete location of a computer, file, or device.

  • True
  • False

Q7. Which option for files and folders temporarily places a copy on the Clipboard, so you can move a file to a new location?

  • Copy
  • Edit
  • Cut
  • Move

Q8. What is the last step in the CompTIA Troubleshooting Model?

  • Implement the solution
  • Document findings, lessons learned, actions, and outcomes
  • Implement preventive measures
  • Verify full system functionality

Q9. ____ is having a plan to deal with difficult situations, so an organization can continue to function with as little disruption as possible.

  • Disaster recovery
  • Redundancy
  • Fault tolerance
  • Business continuity

Q10. Select the considerations for planning a backup strategy.

  • Differential
  • Method
  • Cost
  • The competitor’s backup strategy

Week 6 Quiz Answers

Quiz 1: Final Quiz

Q1. Select the answers that fill in the banks. The four functions of computing are , , , and __.

  • input, processing, output, storage
  • input, processing, transformation, storage
  • input, production, output, retention
  • intake, processing, output, retention

Q2. While multiple types of computing devices can access networks, only ______ are generally installed as stand-alone units on networks, enabling shared access to files, data, and media such as movies, videos, and sound clips.

  • workstations
  • servers
  • Internet of Things (IoT) devices
  • mobile devices

Q3. What is the base notational system for ”computer speak” and programming in bits?

  • Interactive notation
  • Hexadecimal notation
  • Binary notation
  • Decimal notation

Q4. Users experience screens that “freeze” or stop working, browser tabs that malfunction and close, out-of-memory and other on-screen errors, including the infamous “blue screen of death.” Select the two ways you can diagnose the cause of these RAM errors.

  • In the Windows Taskbar search field, type “Windows Memory Diagnostic,” and run the diagnostic process.
  • On Windows 10 computers, open the Performance Manager and view the Memory section.
  • Uninstall a RAM module.
  • On Windows 10 computers, open the Task Manager, select the Performance tab, and view the Memory section.

Q5. True or false? A computer’s output device is hardware that converts information into a human-readable form. Without an output device, there’s no way for a human to determine what the computer is doing.

  • True
  • False

Q6. You are the IT Support person responsible for purchasing a new SATA hard drive for a business analyst user. Select the three hard drive characteristics that will affect your purchase.

  • Spin speed
  • Connector type
  • Transfer rate
  • Access time

Q7. You get a request to help a user who says that they are having issues with the cursor movement. Select the two options that describe what you would do to help the user troubleshoot and fix their cursor issues.

  • Check the mouse’s performance and consider updating its driver.
  • Change out the monitor.
  • Check the computer’s network connection.
  • Check the keyboard connection and consider updating its driver.

Q8. You received a support call that a new monitor is not working with an existing computer. Select the option that describes the operating system function you would use to troubleshoot this issue.

  • Windows Performance Manager
  • Device Manager
  • Settings and System Display
  • Windows Memory Manager

Q9. What type of port was built by a consortium of seven companies to replace the many varieties of connectors available in the market with a simple-to-use, fast connector now used for multiple devices and peripherals?

  • The USB port
  • The eSATA port
  • The FireWire port
  • The Thunderbolt port

Q10. True or false? The processing power available from the graphics processing unit (GPU) affects on-screen graphics display quality.

  • True
  • False

Q11. Select the statement that describes the benefits of wired connections.

  • Wired networks offer high speeds and are easy to set up and operate.
  • Wired and wireless networks offer equal security options to prevent hacking and data theft from external sources.
  • Wired networks are more prone to radio interference, resulting in less network stability.
  • Wired networks are more reliable for mission-critical applications because they offer consistent connectivity and speed.

Q12. What type of device requires a local area network (LAN) or Internet installation and connection to function?

  • Keyboard or mouse
  • Plug and Play device
  • Device Manager
  • IP-based peripheral

Q13. Which form of memory is considered the fastest?

  • Synchronous Dynamic Random-Access Memory (SDRAM)
  • Double Data Rate Fourth Generation (DDR4)
  • Dynamic Random-Access Memory (DRAM)
  • Double Data Rate Synchronous Dynamic Random-Access Memory (DDR SDRAM)

Q14. Optical drives, such as CDs and DVDs, provide what features? (Please select two that apply.)

  • Write-only storage
  • Nonvolatile storage
  • Portable storage
  • Virtually unlimited storage capacity

Q15. What type of graphics processing unit (GPU) provides energy-efficient, cost-effective graphic displays suitable for computer users who perform general office work?

  • Dedicated GPU
  • Discreet GPU
  • Integrated GPU
  • Upgradeable GPU

Q16. What type of cooling method fills gaps between the central processing unit (CPU) and other heat-generating components, enabling dissipation of the excess heat?

  • Active cooling
  • Heat sink compound
  • Liquid-based cooling system
  • Passive cooling

Q17. True or false? Windows 10 allows you to set up a user without a Microsoft account by creating a user ID and password, then providing answers to three security questions.

  • True
  • False

Q18. Select the three operating system platforms that provide full and partial screen capturing capabilities using keyboard commands.

  • Chromebook
  • Linux
  • MacOS
  • Windows 10

Q19. Which file security property enables the hidden attribute, making the file inaccessible to ordinary computer users?

  • Archive attribute
  • Read-only attribute
  • Hidden attribute
  • System attribute

Q20. What is the first step to take when troubleshooting an issue on your computer?

  • Triaging the problem
  • Identifying symptoms
  • Establishing a plan of action
  • Gathering information on the issue

Review:

Based on our knowledge, we urge you to enroll in this course so you can pick up new skills from specialists. It will be worthwhile, we trust.

 

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